Who We Are

 At H&H we specialize in PSA implementation, adoption, and optimization in Certinia PSA and Mission Control PSA for organizations with varying delivery, resourcing, and budget capacity. 

Our PSA Reality Check is a rapid diagnostic and transparency enabling engagement for organizations that have implemented but struggle to achieve the benefits from of their Certinia PSA system. PSA Reality Check exposes what’s actually driving reactive behavior and provides the visibility and a roadmap needed to confidently correct and ultimately own your Certinia PS Cloud implementation.

• Business Process Analysis and Advisory Services
• Change Management and Workforce Adoption
• Technical Architecture Analysis and Design
• Salesforce Administration and Emergency Triage
• Data Migrations and System Integrations
• AI Readiness through Data Integrity